Privacy Policy

Effective Date: May 22, 2026

Welcome to Neuro Cacao (“Company,” “we,” “our,” or “us”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from Neuro Cacao.

Contact Information

Neuro Cacao
509 Pier Ave
Hermosa Beach, CA 90254
Email: info@neurocaco.com
Phone: 310-318-1600

Information We Collect

When you use our website, we may collect the following types of information:

Name
Email address
Billing and shipping address
Phone number
Payment information
Order history
IP address
Device and browser information
Cookies and website usage data

How We Use Your Information

We may use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and customer experience
Send promotional emails and marketing communications
Prevent fraud and maintain website security
Comply with legal obligations

Payment Processing

Payments made through our website are securely processed through third-party payment providers such as Wix Payments, Stripe, PayPal, or other secure payment processors. We do not store full payment card information on our servers.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website performance, analyze traffic, personalize content, and support marketing efforts.

You may disable cookies through your browser settings, though some website features may not function properly.

Sharing of Information

We do not sell your personal information. We may share information with trusted third-party service providers including:

Payment processors
Shipping providers
Email marketing platforms
Website analytics providers
Legal or government authorities when required by law

Email Marketing

If you subscribe to our emails, you may receive promotional content and product updates. You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Data Security

We implement reasonable security measures to protect your personal information. However, no online transmission or storage system can be guaranteed 100% secure.

California Privacy Rights

California residents may have additional rights under applicable privacy laws, including the right to request access to or deletion of personal information.

To make a request, contact us at info@neurocaco.com.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.